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Explore Joraco Press Support Topics
Start here to find the information you need to troubleshoot your machine. If you cannot find what you are looking for, feel free to send us a message and we will respond as quickly as possible. As always, the same people who designed and manufactured your press are the same people who are here to help!
CONTACT US
Have a general question or want to give us feedback? Use this form to Get In Touch with Sales, Support, or Engineering!
SUPPORT REQUEST
Need help with a Service or Support issue? Fill out our Service Support Ticket Request and we will reach out quickly!
PARTS REQUEST
Need a replacement part or seal kit? Use this form to request a quote or upload a PO directly!
PRODUCTS
Need Model-specific information? Our Products pages have Specifications, Cut-Sheets, Downloads, and more!
NEWS
Looking for some News, Updates, and Case Studies? Look no further than on our News blog!
Warranty & Repair
Think Safety – Work Safely
Because it is impossible to anticipate the conditions under which our equipment will be operated, additional safety devices and methods may be required to insure operator safety. Besides conforming to all national, state and local codes, the buyer should consider the safety of the entire operation involving any press and see that any additional guarding, training, and maintenance deemed necessary is developed and enforced to protect the well being of the operator.
Warranty
Automated Industrial Machine (AIM), Inc (hereafter referred to as the manufacturer) warrants that all TOGGLE-AIRE®, DIRECT-AIRE®, HYDRO-AIRE, and INDEX-AIRE products will be free from defects in material and workmanship for a period of 180 days (6 months) from the date of shipment to the original purchaser. Any claim made against this LIMITED WARRANTY must be made by contacting the customer service department of the manufacturer. At its option, AIM, Inc. will repair or replace any product it deems defective under the terms of this warranty. If factory service is required, transportation costs to and from the factory are to be paid by the purchaser. This warranty does not apply to equipment which has been subject to abuse, misapplication, negligence, improper maintenance, alteration, or failure to follow AIM, Inc. instructions.
AUTOMATED INDUSTRIAL MACHINE, INCORPORATED’S SOLE OBLIGATION UNDER THIS WARRANTY IS STATED ABOVE. THIS WARRANTY IS IN LIEU OF ALL OTHERS, EXPRESSED OR IMPLIED AND UNDER NO CIRCUMSTANCES WILL AIM, INCORPORATED BE LIABLE FOR ANY CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF ITS PRODUCTS.
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OUR CUSTOMERS
Our customers produce almost every kind of industrial, commercial, and consumer product available in the world market. These customers, and hundreds more, put their trust in Joraco Press Company's reliability, precision and factory direct service - so can YOU!
